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NICE RPA
NSE NICE RPA
By 2020, customers will manage 85% of their relationships with companies by self-service (Source: Gartner).
What is RPA?
- Robotic - An entity which is capable of being programmed by a computer for doing complex tasks. In terms of RPA, this task would be to mimic human actions.
- Process - A sequence of actions or steps taken in order to achieve a particular end.
- Automation - When a task happens automatically without human intervention.
RPA - Mimicking human behavior to execute a sequence of steps/actions which leads to a meaningful end without human intervention.
Why RPA?
- Lower Costs
- Improved Efficiency
- Elimination of Human Error
- Eliminates Customer Pain Points
- Improved Capacity for SLA analysis
Why NSE NICE RPA?
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Enterprise-grade solution.
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Meets the strictest security standards.
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Includes a robot control room framework.
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The largest automation projects in the market.
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- Winning combination of attended and un-attended automation.
- Part of a wider portfolio of NICE solutions.
- Desktop Analytics to identify automation opportunities.
- Integrated in Back Office Suite & full NICE portfolio.
- NSE NICE Nexidia Integration with text and voice analytics.
- Innovation with AI Capabilities.
- Covering a wider range of automation use cases, involving higher complexity.
- Experience and proven success.
- NICE is a &1BN company.
- Long track record of automation.
- NSE is the first company in Taiwan that successfully deployed RPA solution.
For more information: NSE NICE RPA