NSE, a reputable technology company in Taiwan and China, was founded in 1981. So far we have obtained the dealership with Genesys, NICE, Verint, Avaya, Qualtrics, Cisco, Microsoft, Extreme, and Mitel. And NSE has over hundreds of clients that are from various domains: banking, insurance, logistics, e-commerce, hotel industry, government agencies, and much more. For the past few years, we actively promote products that are ABC (AI, Big Data, Cloud) related such as Voice Biometrics, Speech Analytics,XM (Experience Management) and RPA (Robotic Process Automation). NSE always stays on top of the technology trends and provides the latest solutions to our customers. And we are more than delighted to witness our customers success because of our professional service.

Today’s enterprise contact centers are at a critical point of transformation. Customers increasingly expect seamless and highly personalized experiences across every channel, yet many organizations struggle to meet these demands due to long-standing technical debt, fragmented systems, and complex operations. The launch of Avaya Infinity™ represents not just a solution but a transformative leap forward for enterprise contact centers. It is designed to deliver intuitive and efficient customer experiences across all channels, enhance connectivity, and drive tangible business value.