NEW SOUTHERN ENGINEERING ENTERPRISES CO., LTD.
NEW SOUTHERN ENGINEERING ENTERPRISES CO., LTD. was established in 1981 and is a well-known professional distributor in Taiwan. Its represented products include Genesys、 Avaya、 Cisco and other Omnichannel - Enterprise Communication / Customer Service / Outbound Systems , as well as the world’s top two market share leaders NICE and VERINT multimedia recording platforms . All of our technical teams are certified by original vendors , and we provide complete and forward-looking solutions based on customers’ actual needs.
For many years, NSE has actively promoted AI (Artificial Intelligence) applications , Big Data Analytics, and diversified cloud deployment development. In addition to providing complete intelligent communication solutions such as Chatbots (Voicebot & Chatbot) and Voice Biometrics . In enterprise data analytics applications, we have introduced semantic analysis solutions: converting large amounts of complex audio data through phonetic and text analysis technologies to quickly understand conversational content, and providing clients with tools to predict future trends and support business decision-making. In addition, we have introduced RPA (Robotic Process Automation) , enabling fully or semi-automated workflow design to handle repetitive and labor-intensive tasks, and deploy them across diverse scenarios.
NSE provides professional services that enable our clients to achieve higher profits at lower cost and risk, delivering unparalleled value.
Overall Solutions by NSE
Service Coverage
Business Philosophy
NSE adheres to a customer-first philosophy and sustainable business practices, striving for high customer satisfaction,building customer loyalty, and fostering long-term mutually beneficial partnerships. Over the years, NSE has built a large customer base across finance, telecommunications, manufacturing, services, food, logistics, and government sectors. To continuously improve service quality, NSE has developed a new customer service and maintenance management system, providing standardized service processes and delivering the most professional and efficient service experience.
